Account details

Please give us your email address, which will act as your new username when you log in. Then create a password.

Set up your account

You'll need your Aviva policy/plan number to complete your registration. We'll use this information to verify you and create your online account.

View our guide if you are unsure about where to find these.

We recommend using a personal email, not a work one, just in case your circumstances change.

This email will be your username next time you log in.

Your password will be case sensitive and must contain

  • Criteria not met: Minimum 8 characters
  • Criteria not met: At least 1 number
  • Criteria not met: Uppercase and Lowercase letters
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By accessing MyAviva you agree to our terms of use.

To understand how we will use your data for your MyAviva registration, read our Privacy Notice.

Where can I find my plan/policy number?

Pension, savings, life insurance, equity release, bonds or other investments

You can find your Policy/plan number in the following places:

  • Policy/plan documents
  • Yearly statements
  • P60
  • General correspondence relating to your policy/plan
  • It might be the direct debit reference number on your bank statement

Home, motor, bike, travel or breakdown insurance

Your policy number is 3 letters followed by 9 numbers like this:

  • MMV-

    Letters

  • 123456-789

    Numbers

You'll find it in the email we sent when you purchased or renewed your policy.

For AvivaPlus please use your reference beginning 'AVP'.

Private medical insurance

For company private medical insurance policies, enter your policy number followed by the primary member number.

It will be a combination of numbers and letters e.g. 52101G1100 or 52101G102100.

Both these references can be found by looking on your policy schedule.

Contact us

For any questions regarding our Find and Combine service please email us.

info@email.findandcombine.aviva.com