Welcome to Aviva Motor Claims

For policies bought via a broker

 * denotes a required field

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Fields marked with * are mandatory

What happened?

Details about what happened?

Please use the 24hr time format

Please enter street name, postcode town or city.

Help
1330 characters left

About the policy and the driver

Complete the information below to the best of your knowledge to help us deal with the claim

Policy contact details

Driver contact details

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Main contact

About the third party

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1000 characters left
  • Third Party details

About the additional third party

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About the damage to the vehicle

Help

If there are any leaking fluids, damage to lights, steering or brake issues to the vehicle, it is considered not driveable.

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Please tick all of the areas where the vehicle has been damaged

vehicle

Front

Roof and rear

Passenger (left) side

Driver's (right) side

Other

Type of damage

Additional damage information

Additional support

Telling us about additional support needs helps Aviva and our suppliers to provide the right level of communication or support when managing the claim. Information should only be provided with the individual's consent. If circumstances change please contact us so we can update our claims records and continue to provide the appropriate support.

Examples might include:

  • A recent bereavement
  • The need for documentation in an alternative format such as braille
  • A temporary or permanent health condition or a significant life event

Before proceeding with any repairs or replacements, please wait to hear from us directly to confirm coverage and advise on next steps.

Once you are happy with the details provided above, click ‘Submit claim details’, and we’ll take it from there.

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