Make a claim

To make a claim, please call us on 0800 678 999 (24 hours, 7 days a week).

^For our joint protection, telephone calls may be recorded and/or monitored.

The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles.

Fields marked with * are mandatory

Broker Details

Please complete your own details in this section. Outside the 'Broker details' section fields refering to 'you' and 'your' refer to your customers details.

What happened?

Details about what happened

About the theft

Please enter street name, postcode town or city.


Not sure? Select ‘No’ for now – we’ll give you a call about your claim, so you can let us know any concerns.

1330 characters left

About you

About the customer


This can be found on your policy documentation and may contain both letters and numbers.

You will need to have an email address to submit your claim online as we need to be able to send you confirmation of the claim.

If you would like to know how we use your personal information, you can read our privacy policy.

About the third party

1000 characters left
  • Third Party details

About the additional third party


About the damage to your vehicle


If there are any leaking fluids, damage to lights, steering or brake issues to your vehicle, it is considered not driveable.

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Without it you will not be able to provide any damage details in this claim.

Please either turn on JavaScript and refresh this page or call us at 0345 301 2154.

If you need to describe damage: Please tick all of the areas where your own vehicle has been damaged



Roof and rear

Passenger (left) side

Driver's (right) side


Type of damage

Attachment upload


To help progress your claim photographs or relevant documents relating to the claim can be added.

When uploading photographs of a vehicle, please include one of the vehicle registration number.

Each attachment must be under 5MB in size.

Acceptable file extension for file upload are: gif, heic, jpg, jpeg, tiff, png

Add files +

You're nearly done: just click 'Submit these claim details' and we'll take it from here.


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