Yes. You have a 30-day cooling-off period from your policy start date, or from when you get your policy documents (whichever is later), to change your mind. If you want to cancel within this time, we’ll refund any premiums you’ve paid. Remember, this is not a savings and investment product. It will only pay out on a successful claim. If you cancel your policy, you won’t be able to make a claim.
If you want to cancel the policy after the cooling-off period ends, your premiums won’t be refunded. If you’re thinking about cancelling your policy, please contact us, or write to Aviva Life, Norwich BCC, PO Box 520, Norwich, NR1 3WG.
You can find out what you're covered for in the policy conditions that you received when you first took out the policy. If your policy is available in MyAviva you can log in or register and check your cover details there.If you're not sure please contact us
Our Life Insurance Plan covers you for a specific amount of time, but our Over 50s Life Insurance covers you for the rest of your life. The lump sum payout on Over 50s Life Insurance is usually much smaller than the payout on a Life Insurance Plan. The other difference is that you can’t take out a joint policy for our Over 50s Life Insurance.
Over 50s Life InsuranceYou must be aged between 50 and 80 and a UK resident. You pay the same premium for life, and you won’t need a medical or health check.
The cover amount is fixed so it’s real-life value will go down over time because of inflation. You can hold a number of policies, but there’s a maximum premium limit of £100 across all policies.
You can choose either the level of cover you want or a premium you’d like to pay each month.
You’ll no longer pay premiums once you’ve had your policy for 30 years or from the policy anniversary after your 90th birthday. However, your cover will continue.
For our Over 50s Life Insurance, we’ll pay the full cover amount if you die after the first 12 months. We’ll also pay the full amount if you die from an accident during the first 12 months of the policy. If you die within the first 12 months of cover from anything other than an accident, we’ll pay an amount equal to the premiums paid. Depending on how long you live, you may end up paying more in premiums than the amount we pay out when you die.
Life Insurance PlanYou must be aged between 18 and 77 to apply, and your cover stops at the end of the policy term. We’ll ask you a few health and lifestyle questions when you apply. You choose a cover amount and if you want your cover to stay the same, rise in line with inflation, or go down over time in line with a repayment mortgage or loan. You can take out a single or joint life insurance policy.
Neither of these products are savings or investment plans. They will only pay out on a successful claim.
If you’re not sure which one might be right for you, speak to a financial adviser.
No, this is not a savings or investment product. It'll only pay out on a successful claim. At the end of your life insurance policy term you stop making payments and your cover ends.
Yes. You could put your life insurance policy in a trust, such as our Aviva Trust, and name who you'd like to benefit from receiving the money if a claim is successful. We will pay the claim proceeds to the trustees (provided there is at least one surviving trustee), so we won’t need to wait for personal representatives to be appointed to administer your estate.
The claim proceeds will not usually count as part of your estate for Inheritance Tax purposes. Tax treatment depends on your personal circumstances, and bear in mind that tax laws may change in the future. Setting up a trust has legal and financial implications, so you should speak with a financial adviser and/or tax specialist. If you don't have a financial adviser, you can find one at www.unbiased.co.uk. Please be aware that you may need to pay for this advice.
If your policy is not held under trust, you could include instructions about who receives any proceeds from your policy when you make a will, but this may not provide the same protection against Inheritance Tax.
You can take out our Critical Illness cover if you’re aged between 18-64 and are a permanent UK resident. We will then complete a health and lifestyle document to understand your medical history.
We cover 52 critical illness conditions, including heart attack, stroke and some cancers.
Children’s benefit is automatically included in any personal policy that includes critical illness cover.
We’ll pay £ 25,000, or 50% of the main critical illness benefit (whichever is lower), if any of your natural, step or legally adopted children are diagnosed with one of the children’s critical illnesses or conditions we cover during the term of the policy.
If one of your children dies during the term of the policy, we’ll pay a lump sum of £ 5,000. Children are covered from 30 days old until their 18th birthday (or their 21st birthday, if they’re in full-time education). We’ll only pay out one critical illness claim for each child under the policy. We’ll pay a death claim for a child, even if we’ve previously paid out on a critical illness claim for them. If we pay out under children’s benefit, the policy will continue to provide cover for you and any other eligible children you have.
If you already have an existing policy with us, check your policy documents to see what cover is included. If your policy was previously with Friends Life, contact us to check if this applies to you.
Aviva UK Digital Limited sells life insurance and critical illness policies provided and underwritten by Aviva Life & Pensions UK Limited. Aviva UK Digital Limited. Registered in England and Wales No. 09766150. Registered office: 8 Surrey Street, Norwich, Norfolk, NR1 3NG. Authorised and regulated by the Financial Conduct Authority. Firm Reference Number: 728985. Aviva Life & Pensions UK Limited. Registered in England and Wales No. 3253947. Registered office: Aviva, Wellington Row, York YO90 1WR. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference Number: 185896. www.aviva.co.uk. Aviva Digicare+ and the services provided are not insurance products and are not authorised or regulated by the Financial Conduct Authority or the Prudential Regulation Authority.