How and why we use your information
Aviva Insurance Limited and Aviva UK Digital Limited are the main companies responsible for your Personal
Information (known as the controller(s)).
We collect and use Personal Information about you in relation to our products and services. Personal Information
means any information relating to you or another living individual who is identifiable by us. The type of
Personal Information we collect and use will depend on our relationship with you and may include more general
information (e.g. your name, date of birth, contact details) or more sensitive information (e.g. details of your
health or criminal convictions).
Some of the Personal Information we use may be provided to us by a third party. This may include information
already held about you within the Aviva group, information we obtain from publicly available records, third
parties and from industry databases, including fraud prevention agencies and databases.
This notice explains the most important aspects of how we use your Personal Information, but you can get more
information by viewing our full privacy policy at aviva.co.uk/privacypolicy or requesting a copy by writing to
us at: The Data Protection Team, Aviva, PO Box 7684, Pitheavlis, Perth PH2 1JR. If you are providing Personal
Information about another person you should show them this notice.
We use your Personal Information for a number of purposes including providing our products and services and for
fraud prevention.
We also use profiling and other data analysis to understand our customers better, e.g. what kind of content or
products would be of most interest, and to predict the likelihood of certain events arising, e.g. to assess
insurance risk or the likelihood of fraud.
We may carry out automated decision making to decide on what terms we can provide products and services, deal
with claims and carry out fraud checks. More information about this, including your right to request that
certain automated decisions we make have human involvement, can be found in the “Automated Decision Making”
section of our full privacy policy.
We may process information from a credit reference agency, including a quotation search where you are offered an
Aviva credit payment facility. More information about this can be found in the “Credit Reference Agencies”
section of our full privacy policy.
We may use Personal Information we hold about you across the Aviva group for marketing purposes, including
sending marketing communications in accordance with your preferences. If you wish to amend your marketing
preferences please contact us at:
contactus@aviva.com
. or by writing to us at: The Data Protection Team, Aviva,
PO Box 7684, Pitheavlis, Perth PH2 1JR. More information about this can be found in the “Marketing” section of
our full privacy policy.
Your Personal Information may be shared with other Aviva group companies and third parties (including our
suppliers such as those who provide claims services and regulatory and law enforcement bodies). We may transfer
your Personal Information to countries outside of the UK but will always ensure appropriate safeguards are in
place when doing so.
You have certain data rights in relation to your Personal Information, including a right to access Personal
Information, a right to correct inaccurate Personal Information and a right to erase or suspend our use of your
Personal Information. These rights may also include a right to transfer your Personal Information to another
organisation, a right to object to our use of your Personal Information, a right to withdraw consent and a right
to complain to the data protection regulator. These rights may only apply in certain circumstances and are
subject to certain exemptions. You can find out more about these rights in the “Data Rights” section of our full
privacy policy or by contacting us at
dataprt@aviva.com .
Hazardous Locations are deemed to be as follows:
- Power Stations
- Nuclear installations, plants or establishments
- Refineries, bulk storage, or production premises in oil, gas or chemical industries
- Bulk storage or production premises in the explosive, ammunition or pyrotechnic (fireworks etc) industries
- Ministry of Defence (MoD) premises/property
- Military bases
- Rail trackside
- Any other rail property to which the public do not have lawful access
How do you use your van?
Social, domestic & pleasure only
This covers you for normal day to day driving, such as a trip to the shops or the school run. You are not covered for travelling to and from work or for any business use.
All of the above, plus commuting
Covers social, domestic and pleasure. Also covers any named driver(s) driving to and from a single place of work in any one day.
All of the above, plus personal business use
Covers social, domestic, pleasure and commuting. It also covers the vehicle policy holder or spouse for personal business use.
All of the above, plus employer's business use
All drivers will be covered for the personal business of the vehicle policyholder and spouse. Domestic or civil partner and for the business of the principle/vehicle policyholder's employer or business partner.
Also, provides social, domestic & pleasure plus commuting.
